Creator Terms

4.1. Licencing

When you sell a product on Pivity you are selling a non-exclusive licence to use your product. This means you retain ownership of your product while your customers only get a licence to use your product.

4.2. Teams

A key feature of Pivity is that products need to be a part of a team. A team must at minimum consist of one product and one primary team owner.

You can add more creators and products to your team as you grow. Each creator can be assigned a percentage of the revenue stemming from that team.

It’s important to note that when we mention a creator of a product we are referring to the team behind the product, not just an individual creator. In some cases there has to be a responsible individual and in those cases we refer to the primary team owner.

4.3. Pricing

You decide what to price your products at yourself, however we operate with a minimum market price in an attempt to minimize severely undershooting competition. This minimum price is currently set at $4.99 for standalone products and $2.99 for downloadable content (‘DLC’).

You can offer a product as a one-time purchase, a subscription, or both. A subscription can use monthly or annual billing. You must make the plan benefits and the rule for access after the subscription ends clear. You must honour the plan and the paid period shown to the customer at checkout.

When you set a new subscription price, you choose whether it applies only to new subscribers or also to current subscribers. A price increase for current subscribers needs at least 30 days' notice. It starts on each customer's first renewal that is at least 30 days after notice. Renewals before then use the old price. A decrease can start on the next renewal after notice.

If you replace a pending price change, the old change is cancelled and a new notice is sent. A new increase starts a new notice period. You can also cancel a pending price change. Pivity tells affected customers when a pending change is cancelled. You cannot change a completed payment or a period the customer has already paid for.

4.4. Support

You can offer ongoing support or renewable support. Under ongoing support, eligible one-time customers have support while you keep support enabled. Under renewable support, a one-time purchase includes the support period shown at checkout. You can also sell a fixed-term support extension. The extension is a one-time payment and must not be presented as a recurring payment or as product ownership.

If you change from ongoing support to renewable support, existing one-time customers receive a final six months of included support. If you return to ongoing support and later enable renewable support again, a new six-month period starts for eligible existing one-time customers.

You do not have to offer new support forever. If you disable support, you stop new support requests as each customer's coverage ends and you stop selling support extensions. You must still honour an included support period, an active paid support extension, and an active subscriber's current paid period. Existing tickets remain available for replies after new-ticket coverage ends.

Support is included with an active, paid product subscription. You must also honour the subscription plan, its access-after-expiry rule, and each paid period. You can schedule a subscription to end when its current paid period ends, but you cannot remove a paid entitlement retroactively.

We urge you to provide useful support for as long as possible. A knowledge base for common questions can help both you and your customers. Disabling support does not protect a broken or misleading product from removal from the marketplace.

Please see section 7 and 8 to find out more regarding your warranties and responsibilities as well as why and when we might remove products from our marketplace.

5.1. Revenue

When a customer purchases your product on Pivity the price is made up of the price you set yourself with the VAT payable by the customer added onto it, if applicable. You can read more about taxes and VAT imposed on your customers and in what cases we deal with VAT for you in section 6.1.

After we deduct VAT, we also deduct our commission from your earnings. A one-time product sale, an initial subscription payment, a subscription renewal, and a support extension can each use the commission rate that applies to that type of payment. The applicable rates are shown in your creator dashboard. Rates can vary by Pivity marketplace and by your permission group.

If you are the only member of your team, the revenue you receive is the payment amount less VAT, the applicable commission, payment fees, refunds, and other deductions permitted by these terms.

Your earnings are deposited into a virtual wallet. The wallet is neither a bank account nor any kind of payment gateway. Any balance you hold in your Wallet represents an unsecured claim against Everyday.

We reserve the right to refund a customer using your wallet balance on your behalf in accordance with our Refund Policy.

A refund can apply to a specific one-time purchase, subscription payment, or support extension payment. We can deduct the applicable amount from your wallet balance. Refunding one subscription payment does not by itself cancel the customer's future renewals. The refund confirmation shows any separate cancellation or access effect before it is applied.

5.2. Withdrawing your balance

In order to withdraw money from your wallet balance you are required to set up a payout account with Pivity for your preferred payout method. Everyday reserves the irrevocable right to hold your wallet balance indefinitely until you set up a payout account with Pivity. We will continue to hold your earnings if we're not able to pay your earnings to you for whatever reason, including if:

1. We do not have the correct payment details to facilitate a payment to you.
2. We can't contact you using the details that you have given us.
3. You are trying to transfer your earnings to a country, legal entity or person we are legally prohibited from making payments to, either by sanctions or other limitations imposed by banking systems.

Everyday is not to be held responsible for any payout delays initiated or otherwise caused by a third party payout provider or a bank. In addition, we ask you to understand that the time it takes to make a transfer between our third party payment agents and the third party payout providers is outside our control, this means that you should not hold Everyday responsible for any delays caused by a delayed transfer of funds between our accounts. We're only human and these things can unfortunately happen as some payment agents require us to manually transfer funds between them and our payout provider. We will do our best to make sure you receive your earnings as fast as possible.

5.3. Withdrawal fees

Your payout may be subject to currency conversion fees and other fees added by our payout facilitator. These fees are external, meaning we do not control these fees and we do not impose any other fee on your payouts.

5.4. Payout intervals

We will hold on to your earnings for as long as you have not set up a payout provider and until you have provided us with the correct payout details. We reserve the right to make a payout to your account outside of the normal payment schedule if an error occurs when making the original payout.

Our current payout schedules are:

1. Monthly

5.5. Balance related abuse or exploitation

In the unlikely event that you are able to generate a balance through unintended behaviour of Pivity, Everyday will reserve the right to hold your balance and restore it to the correct and intended amount. Everyday reserves the right to hold your balance for up to 180 days in the event that you violate these terms or the Marketplace Terms, additionally we reserve the right to issue a refund from your balance to a customer in the event that you violate these terms, the Marketplace Terms or the usage licence associated with the provided product, software or service.

6.1. VATMOSS, Norwegian MVA

As a marketplace we assume certain responsibilities when it comes to taxes, and more specifically VAT. We are part of the European Union’s VATMOSS scheme (The VAT Mini One Stop Shop) through the non-union scheme, this allows us to collect the payable VAT from your European customers and pay it to the correct tax authorities for you. As we opted in through the non-union scheme we had to choose a designated member state of identification, this country is Sweden. Our VAT number is: EU752000139.

Because Everyday is a company registered in Norway this also applies to Norwegian VAT in the form of MVA (Merverdiavgift). This means that our creators do not have to worry about paying VAT or MVA to the EU and Norway.

6.2. Invoicing

We facilitate the invoices between you and your customers for you so you don’t have to worry about invoicing. Our invoices come in addition to the payment provider’s invoice.